COVID-19 Information & Policy

Thursday June 4 the curfew has finally been relaxed again and we are finally permitted to use our boats and to send out local charters. Unfortunately, we are not yet able to welcome back our loyal customers from elsewhere, but your time is getting closer. There is still no firm date for the opening of the borders to visitors so we continue to suppose that it will be September 2 and are accepting charters from October 1.

We currently have no active cases of Covid-19. All businesses are now permitted to operate. Our curfew has been reduced to 10pm to 5am daily. Beaches are now open from 5am to 5pm daily for exercise and therapy.

We will continue to work at TMM from 8am to noon daily. We do not have enough work to justify more hours for anyone. The office remains closed to the general public but there are staff in the office should you need assistance.

Our reservations office in Wisconsin remains open and Karen or Didi will be there Monday through Friday 8am to noon to handle calls and answer your questions. This schedule may change but opening hours will be updated on voicemail in the US Office.

We are still actively rescheduling* charters for people as their charter dates get closer. There will be no change fees, but the charter must be taken within the next 12 months. The period from December 20, 2020 to January 2, 2021 is excluded. If you cannot reschedule and have travel insurance, you should check with your insurers to see if you are covered.

We will continue to update this bulletin as more information becomes available and hope that we shall see you all again soon in the BVI.

* some limitations apply.

If you choose to cancel altogether our standard cancellation policy will apply:

90 days prior to charter start = $300 cancellation fee and full refund of your deposit

45-90 days prior to charter start = forfeiture of 50% of charter fee

0-45 days prior to charter start = forfeiture of 100% of charter fee

This policy may be updated or changed. Please bookmark this page and check back from time to time.

See Government updates and information below.